
Jubilee Insurance
Jubilee Insurance is seeking an experienced Head of Agency & Branch Network to join their dynamic team at Jubilee Health Insurance Limited. Based at their Nairobi headquarters, this strategic role reports directly to the General Manager of Retail & SME Sales.
About Jubilee Insurance
Established in 1937, Jubilee Insurance stands as East Africa’s largest composite insurer, serving over 450,000 clients across Kenya, Uganda, Tanzania, and Burundi. As the only ISO-certified insurance group listed on three East African stock exchanges, Jubilee Insurance maintains prestigious ratings of AA- in Kenya and Uganda, and A+ in Tanzania, reflecting their commitment to excellence in leadership, quality, and risk management.
Role Purpose
The successful candidate will take charge of overseeing and managing Jubilee’s extensive agency and branch network. This pivotal leadership position focuses on network expansion, business growth, operational excellence, and relationship management across the organization’s distribution channels.
Key Responsibilities
Strategic Leadership
- – Design and implement comprehensive network expansion strategies
- – Identify and capitalize on business development opportunities
- – Drive market share growth and revenue generation
- – Develop and execute channel expansion initiatives
- – Lead agent recruitment, training, and development programs
Operational Excellence
- – Manage daily operations across the agency and branch network
- – Ensure compliance with insurance industry regulations and guidelines
- – Monitor and enhance network performance through KPI tracking
- – Collaborate with marketing teams on promotional campaigns
- – Implement innovative solutions for operational efficiency
- – Drive customer service excellence initiatives
Corporate Governance
- – Maintain strict compliance with insurance regulations and ethical standards
- – Implement robust governance frameworks
- – Oversee risk management procedures
- – Ensure adherence to Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) laws
- – Monitor and enforce data protection regulations
Leadership & Relationship Management
- – Provide strategic guidance to agency partners and branch managers
- – Foster a high-performance culture focused on innovation
- – Build and maintain strong stakeholder relationships
- – Drive team development and professional growth
- – Create an environment that promotes ethical behavior and integrity
Required Qualifications
Education
- – Bachelor’s degree in Business Administration, Finance, or related field
- – Master’s degree (added advantage)
- – Professional Insurance Qualification
Experience
- – Minimum 8 years in insurance sales and distribution
- – At least 4 years managing agency and branch networks
- – Proven track record in network expansion and business growth
Key Competencies
- – Strategic planning and execution
- – Risk assessment and mitigation expertise
- – Strong leadership and team development skills
- – Excellence in stakeholder management
- – Advanced reporting and presentation abilities
- – Business performance optimization
- – Network growth and market penetration strategies
What Sets This Role Apart
This position offers the unique opportunity to shape the future of one of East Africa’s most prestigious insurance providers. The role combines strategic leadership, operational management, and business development, making it ideal for ambitious professionals looking to make a significant impact in the insurance industry.
How to Apply
Qualified candidates should send their applications, quoting Job Reference Number JHIL132 and the position title “Head of Agency & Branch Network” by November 18th, 2024.
Only shortlisted candidates will be contacted for the next stage of the recruitment process.
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Job Reference: JHIL132
Location: Nairobi, Kenya
Employment Type: Full-time
Industry: Insurance
Level: Senior Management