Ezra, a leading B2B digital lending solutions provider for emerging markets, is looking to hire an experienced Customer Success Manager. They partner with mobile/digital wallet operators and financial service providers across Africa, the Middle East and Asia, supporting 24 operations in 23 countries.

About Ezra:

Role Overview


As the Regional Customer Success Manager, you will be responsible for building deep relationships with key accounts, acting as their trusted advisor for Ezra’s products and services. You will provide a world-class customer experience, driving revenue growth through cross and up-sell opportunities.

Reporting to the Head of Customer Success, this Nairobi-based role will oversee the servicing of Ezra’s partner base in the East Africa Region. The ideal candidate should be independent, possess a high level of initiative, and handle partner concerns seriously to build trust and win additional business through effective account management.

Key Responsibilities

Requirements

If you meet these requirements, Ezra wants to hear from you! Apply now for this exciting Customer Success Manager opportunity.

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