Assistant Payments

Sidian Bank is currently hiring an Assistant Payments Specialist to join their Treasury Back Office team. This role is ideal for professionals looking to build their careers in banking operations, particularly those seeking opportunities in accounts jobs, entry-level accounting jobs, or bank teller jobs near me.

The Assistant Payments Specialist will play a crucial role in ensuring smooth processing of customer payments while adhering to strict compliance and risk management standards. If you’re detail-oriented, proactive, and passionate about delivering excellent customer service, this position is a great fit.

Role Overview

Job Purpose:

The Assistant Payments Specialist is responsible for processing incoming SWIFT payments according to customer instructions. Key objectives include delivering prompt customer service, minimizing losses and risks, and maintaining due diligence and attention to detail.

Key Responsibilities: Driving Excellence in Payments Processing

1. Customer Service

• – Respond promptly to customer queries and provide relevant information within your scope of authority.
• – Refer customer inquiries to appropriate departments if beyond your expertise.
• – Process Treasury operations, RTGS, and TT instructions efficiently.
• – Proactively inform customers about payments-related products and other banking services.
• – Maintain professional etiquette in phone handling and customer interactions.
• – Ensure timely and accurate execution of customer instructions.

2. Transaction Processing

• – Process all transactions accurately and ensure all entries to suspense accounts are accounted for.
• – Track and recover transfer charges and cheque commissions promptly.
• – Adhere to laid-down procedures to minimize risks and losses.
• – Manage placement and liquidation of deposits for customers and fund managers.
• – Track and report revenue for the entire center.

3. Risk & Compliance

• – Stay updated with all bank policies, including Anti-Money Laundering (AML) and Countering Financing of Terrorism (CFT) regulations.
• – Participate in AML/CFT compliance programs, attestations, and self-assessments.
• – Report suspected money laundering incidents promptly to the Money Laundering Reporting Officer.
• – Avoid misrepresentation or malicious reporting, ensuring compliance with all regulatory guidelines.
• – Fully cooperate with regulators and law enforcement during investigations.

Qualifications and Skills

Academic Background

• – Bachelor’s degree in a business-related field is required.

Work Experience

• – At least one year of banking experience, preferably in Operations.

Skills and Competencies

• – Strong understanding of prudential guidelines on KYC and AML.
• – Excellent analytical skills with attention to detail.
• – Proficient interpersonal and leadership skills.
• – Up-to-date knowledge of the banking sector, CBK Act, and other relevant regulations.

Professional Certifications

• – Training in International Trade and Foreign Exchange is an advantage.
• – Leadership and personal management certifications are desirable.

Why Join Sidian Bank?

Sidian Bank provides a dynamic work environment for ambitious professionals aiming to grow in the banking sector. This role is particularly well-suited for individuals exploring opportunities such as accounts payable jobs, trainee accountant jobs, or seeking advancement in remote accounting jobs. The bank also supports continued professional development through job rotation and formal training.

Application Guidelines

To be eligible:

• – Applicants must not be undergoing any disciplinary actions.
• – Candidates must have served at least one year in their current role.
• – A performance rating of 3 or above in the last review is required.

Submit your application with all relevant documents to recruitment@sidianbank.co.ke before the deadline.