Bancassurance Sales Representative

  • Full Time
  • Nairobi
  • Posted 2 months ago

KCB Bank

Kenya Commercial Bank (KCB), one of East Africa’s leading financial institutions, is seeking a dynamic and results-driven Bancassurance Sales Representative to join their innovative financial services team. With a strong presence across the region, KCB continues to expand its market leadership through exceptional talent and customer-centric approaches.

Job Overview: Bancassurance Sales Representative

Position Highlights

Reporting to the Regional Bancassurance Sales Manager, this critical role will be responsible for:

  • – Driving insurance and retail product sales
  • – Expanding customer relationships
  • – Achieving aggressive sales targets
  • – Delivering exceptional customer service across KCB branches

Key Responsibilities

Sales and Performance

  • – Achieve comprehensive sales targets for both insurance and retail products
  • – Meet and exceed budgeted sales objectives
  • – Identify and meet customer needs through strategic selling and cross-selling of general and life insurance products
  • – Maintain a customer retention ratio of 85%
  • – Monitor and report daily, weekly, and monthly sales performance
  • – Drive Life Partnership sales and ensure set budgets are met

Customer Relationship Management

  • – Manage customer queries and complaints related to insurance products
  • – Provide timely and effective resolution of customer issues
  • – Escalate complex queries to appropriate management teams
  • – Ensure accurate documentation and application processing
  • – Assist clients with claim documentation and form completion

Operational Excellence

  • – Conduct branch staff training on bancassurance products
  • – Ensure strict adherence to credit control policies for premium collection
  • – Manage claim reporting and documentation
  • – Maintain compliance with KCB group policies and business expectations

Qualifications and Requirements

Educational Background

  • – Minimum C+ in K.C.S.E., with C+ in Mathematics and English

Bachelor’s degree in:

  • – Insurance
  • – Actuarial Science
  • – Marketing
  • – Related Business field
  • – Professional insurance certification preferred
  • – Diploma or Master’s degree is an advantageous addition

Professional Experience

  • – Minimum 1 year in sales
  • – At least 6 months in customer-facing or relationship management roles
  • – Strong knowledge of insurance products

Work Locations

Candidates must be willing to work in one or more of these locations:

  • – Mpeketoni
  • – Changamwe
  • – Kisauni
  • – Ukunda
  • – Garissa
  • – Moyale

Why Join KCB Bank?

By becoming part of KCB’s bancassurance team, you’ll:

  • – Work with a leading pan-African financial institution
  • – Develop advanced sales and customer relationship skills
  • – Enjoy a dynamic and challenging work environment
  • – Access opportunities for professional growth and development
  • – Contribute to KCB’s mission of financial inclusion and economic empowerment

Application Process

Interested and qualified candidates should:

  • – Specify preferred work location(s)
  • – Prepare a detailed, comprehensive CV
  • – Log in to KCB’s recruitment portal
  • – Submit application with all required documentation

Quick Application Tips

  • – Highlight previous sales achievements
  • – Demonstrate exceptional customer service skills
  • – Show adaptability and professional drive
  • – Clearly indicate location preferences

KCB Bank is an equal opportunity employer committed to diversity, professional development, and creating opportunities across East Africa.

To apply for this job please visit ke.kcbgroup.com.

PROFESSIONAL CV UPGRADE SERVICES


Enhance your job search with our expert CV revamp service. Designed by industry professionals, your updated CV will highlight your skills and significantly increase your interview opportunities.

FROM KES 499
UPGRADE CV
Job Overview
Job Location



NEW JOB OPPORTUNITIES

Safaricom

Safaricom Internship Program 2025

Apply
Accor Hotels

Finance Intern

Apply
Unilever

Customer Operations

Apply
Pan Pacific Hotels Groups

Front Office Supervisor

Apply
Penda Health

Clinical Officer

Apply
Penda Health

Finance Intern

Apply
Lyod Capital

Front Office Administrator/Receptionist

Apply
YiYiEnglish

Online English Teacher

Apply
BAT

Finance Global Graduate

Apply
Robobank

Africa Graduate Trainee-4

Apply
Cigna Group

Technical Customer Support

Apply
Royal Caribbean

Junior Payroll Purser

Apply
Royal Caribbean

Food Storekeeper

Apply