Accor Hotels is hiring a Bar Supervisor to join their team. This role is responsible for overseeing the bar operations, ensuring excellent guest service, and maintaining a professional and efficient environment.
Duties and Responsibilities:
- – Work in close cooperation with all staff assigned to the bar outlet, kitchen stewarding, and cashiers
- – Adhere to the outlet’s duty schedule and shifts
- – Observe and correct pouring practices of all bar staff to avoid wastage
- – Ensure orders are issued against written or printed receipts
- – Maintain impeccable appearance and grooming standards for all bar staff
- – Welcome guests and ensure prompt service
- – Maintain a professional, friendly, and discreet relationship with guests
- – Ensure cleanliness and maintenance of the bar counter and related areas
- – Handle guest complaints directly or refer them to the appropriate manager
- – Attend meetings or briefings to maintain open communication within the team
- – Thoroughly know the bar menu and price structure to provide recommendations
- – Flexibility to work in other areas when required by the immediate supervisor
- – Familiar with basic cashier work and handle payments promptly and efficiently
- – Understand and adhere to the company’s internal policies, safety procedures, and relevant operational standards manuals
- – Carry out any other reasonable duties and responsibilities as assigned
Requirements:
- – Guest-focused personality is essential
- – Strong interpersonal and problem-solving abilities
- – Minimum of 1-2 years of experience in a similar role
- – Fluency in English; additional languages are a plus
Accor Hotels is committed to diversity and inclusion, aiming to attract, recruit, and promote diverse talent.
Accor Hotels offers competitive compensation and benefits packages, along with opportunities for professional growth and development.
