Avenue Healthcare
Avenue Healthcare, a leading private healthcare group in East Africa, is seeking a dedicated Branch Manager for their Broadwalk Mall location. With a 25-year legacy in healthcare, Avenue Healthcare operates 3 hospitals and 19 medical centers across Kenya, serving over 400,000 patients annually.
Job Purpose:
Implement systems to ensure adherence to Avenue Healthcare’s defined policies, protocols, procedures, and standards by all medical staff in AHC facilities.
Key Responsibilities:
1. People Management:
- – Ensure optimal staffing levels
- – Coordinate training initiatives
- – Manage rewards, recognition, and disciplinary actions
2. Resource Management:
- – Maintain updated consultant panels and locum pools
- – Ensure availability and functionality of necessary equipment
3. Financial Management:
- – Drive growth through quality care and high patient satisfaction
- – Manage costs within budget
- – Ensure timely and accurate billing
4. Clinical Duties:
- – Maintain accurate patient documentation
- – Initiate proper patient management and treatment
- – Conduct appropriate referrals and consultations
- – Perform clinical procedures as trained
5. Quality Assurance:
- – Participate in incident reporting and quality improvement plans
- – Maintain infection control standards
- – Prevent medication errors
6. Compliance and Governance:
- – Adhere to government and professional standards
- – Implement audit recommendations
- – Ensure patient privacy and confidentiality
7. Patient Satisfaction:
- – Monitor and improve patient satisfaction metrics
8. Environment, Health, and Safety:
- – Conduct risk assessments
- – Prepare staff for emergencies
- – Handle incidents and oversee staff recovery
Requirements:
- – Medical degree (MBChB) or BSc in Nursing
- – Valid professional practicing license
- – At least 5 years’ experience in a senior healthcare management role
- – Strong interpersonal and communication skills
- – Detail-oriented with excellent organizational awareness
Preferred Qualifications:
- – Master’s degree or relevant postgraduate training in healthcare management
Avenue Healthcare is committed to providing high-quality care that exceeds client expectations. Join their team and contribute to enabling and maintaining health in East Africa.
