Avenue Healthcare

Avenue Healthcare, a leading private healthcare group in East Africa, is seeking a dedicated Branch Manager for their Broadwalk Mall location. With a 25-year legacy in healthcare, Avenue Healthcare operates 3 hospitals and 19 medical centers across Kenya, serving over 400,000 patients annually.

Job Purpose:

Implement systems to ensure adherence to Avenue Healthcare’s defined policies, protocols, procedures, and standards by all medical staff in AHC facilities.

Key Responsibilities:

1. People Management:

  • – Ensure optimal staffing levels
  • – Coordinate training initiatives
  • – Manage rewards, recognition, and disciplinary actions

2. Resource Management:

  • – Maintain updated consultant panels and locum pools
  • – Ensure availability and functionality of necessary equipment

3. Financial Management:

  • – Drive growth through quality care and high patient satisfaction
  • – Manage costs within budget
  • – Ensure timely and accurate billing

4. Clinical Duties:

  • – Maintain accurate patient documentation
  • – Initiate proper patient management and treatment
  • – Conduct appropriate referrals and consultations
  • – Perform clinical procedures as trained

5. Quality Assurance:

  • – Participate in incident reporting and quality improvement plans
  • – Maintain infection control standards
  • – Prevent medication errors

6. Compliance and Governance:

  • – Adhere to government and professional standards
  • – Implement audit recommendations
  • – Ensure patient privacy and confidentiality

7. Patient Satisfaction:

  • – Monitor and improve patient satisfaction metrics

8. Environment, Health, and Safety:

  • – Conduct risk assessments
  • – Prepare staff for emergencies
  • – Handle incidents and oversee staff recovery

Requirements:

  • – Medical degree (MBChB) or BSc in Nursing
  • – Valid professional practicing license
  • – At least 5 years’ experience in a senior healthcare management role
  • – Strong interpersonal and communication skills
  • – Detail-oriented with excellent organizational awareness

Preferred Qualifications:

  • – Master’s degree or relevant postgraduate training in healthcare management

Avenue Healthcare is committed to providing high-quality care that exceeds client expectations. Join their team and contribute to enabling and maintaining health in East Africa.

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