
Meridian Solutions Inc
Meridian Solutions Inc. is Hiring a Client Service Executive in Nairobi
Meridian Solutions Inc., a leading web and mobile solutions company, is seeking a dynamic Client Service Executive to join their team in Nairobi. This role offers an exciting opportunity to work with a market leader in IT solutions, helping forward-thinking companies achieve their business goals.
Position Overview
The Client Service Executive will play a crucial role in building and maintaining strong client relationships while driving business growth through lead generation and customer success initiatives.
Location & Terms
- – Location: Nairobi (Onsite)
- – Employment Type: Full-time, Permanent
- – Salary Range: KES 360,000 – 600,000 per annum
Key Responsibilities
- – Develop and maintain strong client relationships through regular support and knowledge sharing
- – Collaborate with sales teams for successful customer onboarding
- – Identify opportunities to enhance customer satisfaction and revenue
- – Drive customer renewals and retention
- – Provide product training and ongoing support
- – Generate leads through cold calling, emailing, and other activities
- – Handle incoming queries professionally
- – Qualify leads by identifying decision-makers and understanding requirements
- – Maintain and update lead generation database
- – Meet weekly/monthly business targets
Required Qualifications
- – Minimum 1 year experience in Customer Success or Inside Sales/Sales Development
- – Background in Ecommerce/Marketplaces, IT Infrastructure, Blockchain, Cloud Computing, or IT Services preferred
- – Proven track record of meeting or exceeding targets
- – Excellent interpersonal and communication skills
- – Experience in upselling
- – Strong networking and relationship-building abilities
- – Detail-oriented with high standards of work quality
- – Goal-driven mindset
- – Willingness to travel (0-30%)
Benefits
- – Leadership role opportunity
- – Position with a market leader in IT Solutions
- – Work with a company known for consistent performance
- – Professional growth opportunities
About Meridian Solutions Inc.
Meridian Solutions Inc. specializes in delivering modern web technologies and enterprise Internet solutions. Their services include:
- – Dynamic web designs
- – Mobile application development
- – E-commerce solutions
- – Digital marketing services
The company is committed to delivering original, custom solutions that help businesses achieve their objectives through innovative approaches and teamwork.
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