
Liberty Insurance
Liberty Kenya is Hiring: Customer Experience Executive
Customer Experience Executive Job Overview
Liberty Kenya seeks a Customer Experience Executive to build sustainable customer relationships through proactive communication and personalized service in the insurance and financial services sector.
Core Responsibilities
Customer Relationship Management
- – Update and maintain current customer profiles
- – Provide personalized communication and solutions
- – Develop strong relationships understanding customer financial needs
Communication and Service Delivery
- – Promptly receive and action customer communications across all channels
- – Eliminate service barriers and take full ownership of customer issues
- – Ensure customers understand and appreciate Liberty’s solutions
Market and Product Knowledge
- – Stay informed about investment and financial market events
- – Provide market analysis and investment solution insights
- – Proactively update customers on product status and potential improvements
Jobs at Tetra Pak Qualifications
Educational Requirements
- – Bachelor’s degree
- – CIM/MSK Certificate or ICX Membership (advantageous)
Professional Experience
- – Minimum 2 years in customer experience within insurance or financial services
Key Competencies
- – Strong interpersonal skills
- – Efficient task prioritization
- – Team-oriented approach
- – Solutions-focused mindset
- – Financial market knowledge
- – Business acumen
Application Details
Submission Guidelines
- – Send application and updated CV to [email protected]
- – Subject line: Customer Experience Executive
- – Application deadline: 31st January 2025
Employer Commitment
- – Equal-opportunity employer
- – Diversity encouraged
- – Only shortlisted candidates will be contacted
MORE JOBS AT LIBERTY INSURANCE
No other jobs found for this company.
NEW JOB OPPORTUNITIES
Accor Hotels
ApplyFinance Intern
Pan Pacific Hotels Groups
ApplyFront Office Supervisor
Penda Health
ApplyClinical Officer
Penda Health
ApplyFinance Intern
Lloyds Capital
ApplyLoan Officer
Lyod Capital
ApplyFront Office Administrator/Receptionist
YiYiEnglish
ApplyOnline English Teacher
Cigna Group
ApplyTechnical Customer Support
Royal Caribbean
ApplyPlumber
Royal Caribbean
ApplyJunior Payroll Purser
Royal Caribbean
Apply