Customer Experience Executive

Liberty Insurance

Liberty Kenya is Hiring: Customer Experience Executive

Customer Experience Executive Job Overview

Liberty Kenya seeks a Customer Experience Executive to build sustainable customer relationships through proactive communication and personalized service in the insurance and financial services sector.

Core Responsibilities

Customer Relationship Management

  • – Update and maintain current customer profiles
  • – Provide personalized communication and solutions
  • – Develop strong relationships understanding customer financial needs

Communication and Service Delivery

  • – Promptly receive and action customer communications across all channels
  • – Eliminate service barriers and take full ownership of customer issues
  • – Ensure customers understand and appreciate Liberty’s solutions

Market and Product Knowledge

  • – Stay informed about investment and financial market events
  • – Provide market analysis and investment solution insights
  • – Proactively update customers on product status and potential improvements

Jobs at Tetra Pak Qualifications

Educational Requirements

  • – Bachelor’s degree
  • – CIM/MSK Certificate or ICX Membership (advantageous)

Professional Experience

  • – Minimum 2 years in customer experience within insurance or financial services

Key Competencies

  • – Strong interpersonal skills
  • – Efficient task prioritization
  • – Team-oriented approach
  • – Solutions-focused mindset
  • – Financial market knowledge
  • – Business acumen

Application Details

Submission Guidelines

  • – Send application and updated CV to [email protected]
  • – Subject line: Customer Experience Executive
  • – Application deadline: 31st January 2025

Employer Commitment

  • – Equal-opportunity employer
  • – Diversity encouraged
  • – Only shortlisted candidates will be contacted

To apply for this job email your details to hr@libertylife.co.ke

PROFESSIONAL CV UPGRADE SERVICES


Enhance your job search with our expert CV revamp service. Designed by industry professionals, your updated CV will highlight your skills and significantly increase your interview opportunities.

FROM KES 499
UPGRADE CV
Job Overview
Job Location


MORE JOBS AT LIBERTY INSURANCE

No other jobs found for this company.


NEW JOB OPPORTUNITIES

Safaricom

Safaricom Internship Program 2025

Apply
Accor Hotels

Finance Intern

Apply
Unilever

Customer Operations

Apply
Pan Pacific Hotels Groups

Front Office Supervisor

Apply
Penda Health

Clinical Officer

Apply
Penda Health

Finance Intern

Apply
Lyod Capital

Front Office Administrator/Receptionist

Apply
YiYiEnglish

Online English Teacher

Apply
BAT

Finance Global Graduate

Apply
Robobank

Africa Graduate Trainee-4

Apply
Cigna Group

Technical Customer Support

Apply
Royal Caribbean

Junior Payroll Purser

Apply
Royal Caribbean

Food Storekeeper

Apply