Customer Service/ Sales Agent

  • Full Time
  • Nairobi
  • Posted 7 months ago

Jambojet, a renowned aviation company, is currently seeking a dedicated and customer-oriented individual to join their team as a Customer Service/Sales Agent. This exciting opportunity offers the chance to contribute to the growth of the company while delivering exceptional customer experiences.

Requirements:

  • – Excellent communication and interpersonal skills
  • – Strong problem-solving and decision-making abilities
  • – Proficiency in handling customer inquiries and complaints
  • – Knowledge of sales and marketing techniques
  • – Ability to work in a fast-paced environment
  • – Commitment to providing outstanding customer service

Duties and Responsibilities:

  • – Assist customers with booking flights, managing reservations, and addressing inquiries
  • – Promote and sell Jambo Jet’s products and services
  • – Resolve customer complaints and concerns in a professional and timely manner
  • – Maintain accurate records and documentation
  • – Collaborate with other departments to ensure seamless operations
  • – Participate in sales and marketing initiatives
  • – Adhere to company policies and procedures

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