Field Sales Specialist

DHL Global Forwarding Kenya is seeking an experienced Field Sales Specialist to drive revenue growth, enhance customer relationships, and implement strategic sales initiatives. This role offers an exciting opportunity to join one of the world’s most international companies and make a significant impact in global logistics.

Field Sales Specialist – DHL Global Forwarding

Location: Nairobi, Kenya
Employment Type: Full-time (40 hours/week)
Position Type: Permanent
Reference: GLAV-236343

Key Responsibilities

Sales Strategy and Implementation

• – Execute comprehensive field sales plans and processes
• – Contribute to sales forecasting and budgeting
• – Achieve revenue growth targets for assigned geographic region
• – Implement and monitor sales performance metrics
• – Drive new business acquisition and core business expansion

Customer Relationship Management

• – Identify and engage prospective customers
• – Build and maintain strong client relationships
• – Analyze customer requirements and provide tailored solutions
• – Conduct product demonstrations and presentations
• – Ensure high levels of customer satisfaction and retention

Business Development

• – Develop and deliver compelling sales proposals
• – Create and present customized solutions
• – Convert leads into successful sales
• – Deploy targeted marketing campaigns
• – Identify and capitalize on cross-selling opportunities

Cross-functional Collaboration

• – Coordinate with sales, marketing, operations, and service teams
• – Provide mentorship to junior team members
• – Build relationships with DPDHL managers across functions
• – Contribute to process improvements and best practices
• – Share market intelligence and customer feedback

Required Qualifications

Education and Experience

• – Bachelor’s Degree in Business, Marketing, or related field
• – Minimum 6 years of relevant sales experience
• – Proven track record in B2B sales
• – Experience in logistics or freight forwarding preferred

Skills and Competencies

• – Strong negotiation and presentation skills
• – Excellence in relationship building
• – Strategic thinking and problem-solving abilities
• – Proficient in sales tools and CRM systems
• – Strong business acumen

Personal Attributes

• – Results-driven mindset
• – Excellent communication skills
• – Strong analytical capabilities
• – Leadership potential
• – Customer-focused approach

What DHL Offers

Career Development

• – Global career opportunities
• – Professional development programs
• – Cross-functional exposure
• – Mentorship opportunities

Benefits Package

• – Competitive base salary
• – Performance-based incentives
• – Comprehensive benefits
• – Professional training

Work Environment

• – Dynamic international setting
• – Collaborative team culture
• – Innovation-focused atmosphere
• – Growth opportunities

Impact and Growth

The successful candidate will:

• – Drive business growth in a key market
• – Develop expertise in global logistics
• – Build valuable industry relationships
• – Contribute to company success

Application Process

Interested candidates should submit:

• – Detailed resume
• – Cover letter
• – Professional references

DHL is an equal opportunity employer committed to diversity and inclusion.

About DHL Global Forwarding

DHL Global Forwarding, Freight (DGFF) is a pioneer in cross-border express shipping since 1969, operating in over 220 countries. As the Group’s air, ocean, and road freight specialist, they deliver both standardized transport and specialized end-to-end solutions to diverse industries globally.

Only shortlisted candidates will be contacted.

This position offers an exciting opportunity to join a global leader in logistics and make a meaningful impact on international trade and commerce.