KCB Bank, a leading financial institution in East Africa, is currently seeking an exceptional individual to fill the role of Head, Financial Services. This high-level position offers a unique opportunity for a seasoned banking professional to shape the future of financial services in the region.

Job Title: Head, Financial Services

Reporting To: Executive Head, Client Coverage

Location: KCB Headquarters

About KCB Bank:

KCB Bank is a prominent player in the East African banking sector, known for its innovative financial solutions and commitment to customer satisfaction. With a strong presence across the region, KCB Bank is dedicated to driving economic growth and financial inclusion.

Job Overview:

The Head of Financial Services will play a pivotal role in KCB Bank’s corporate banking division, leading the strategic direction and growth of the Financial Services Sector. This position requires a visionary leader who can drive business growth, maximize shareholder value, and foster strong client relationships.

Key Responsibilities:

1. Strategic Leadership and Business Growth:

•    – Develop and implement the Financial Services Sector strategy in alignment with overall Corporate Banking objectives
•    – Drive sustainable revenue and profitability growth for the sector
•    – Set and achieve annual business targets for revenue, fees, commissions, profit before tax, assets, liabilities, and customer numbers
•    – Stay abreast of industry trends, macroeconomic issues, and client needs to inform strategic decision-making

2. Client Relationship Management:

•    – Lead a high-performing Relationship Management team to maximize share of wallet across the sector
•    – Personally maintain and deepen relationships with key clients and stakeholders
•    – Champion the delivery of seamless and trusted customer service to ensure client retention and loyalty
•    – Develop and implement strategic client plans and marketing initiatives

3. Product Development and Cross-Selling:

•    – Collaborate with other banking divisions to create innovative financial solutions
•    – Drive cross-selling of banking products across Corporate Banking, Retail Banking, Treasury, and Digital Financial Services
•    – Identify and capitalize on new business opportunities within the Financial Services Sector

4. Risk Management and Compliance:

•    – Ensure timely submission of high-quality credit proposals in line with Credit Policy guidelines
•    – Maintain portfolio quality within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters
•    – Implement robust monitoring, controls, and governance practices to mitigate risks

5. Team Leadership and Development:

•    – Recruit, develop, and retain top talent within the Financial Services team
•    – Conduct regular performance evaluations and provide coaching to team members
•    – Foster a culture of continuous learning, innovation, and high performance
•    – Ensure a harmonious working environment that enhances staff engagement and productivity

6. Stakeholder Management:

•    – Build and maintain strong relationships with internal departments, external partners, and regulatory bodies
•    – Represent KCB Bank at industry events and forums related to the Financial Services Sector
•    – Contribute to the bank’s thought leadership initiatives in the financial services space

Requirements:

1. Educational Qualifications:

•    – Bachelor’s Degree from a recognized institution (Master’s degree in Business Administration, Finance, or related field is a plus)

2. Professional Experience:

•    – Minimum 8 years of experience in Corporate Banking, with at least 6 years in senior management positions
•    – Proven track record of achieving business growth and profitability targets in the banking sector
•    – Demonstrable experience in developing and implementing successful business strategies

3. Technical Skills:

•    – In-depth knowledge of the banking industry, market trends, and regulatory environment
•    – Strong understanding of corporate finance, risk management, and credit principles
•    – Proficiency in financial analysis and modeling

4. Leadership and Interpersonal Skills:

•    – Exceptional leadership abilities with a track record of building and motivating high-performing teams
•    – Excellent communication and negotiation skills
•    – Strong analytical and problem-solving capabilities
•    – Ability to build and maintain relationships with C-level executives and key stakeholders

5. Additional Attributes:

•    – Strategic thinker with a customer-centric approach
•    – Results-oriented with a high level of integrity and professionalism
•    – Adaptable and resilient in a fast-paced, dynamic banking environment

Why Join KCB Bank?

• – Opportunity to lead a crucial division in one of East Africa’s top banks
• – Competitive remuneration package commensurate with experience and performance
• – Professional development and career growth opportunities
• – Chance to make a significant impact on the financial services landscape in the region

Application Process:

Interested candidates who meet the above requirements are invited to apply through KCB Bank’s Recruitment portal. Please submit a detailed CV and cover letter highlighting your suitability for the role.