Absa Bank

Absa is looking for a New Business Consultant responsible for end-to-end underwriting of retail insurance products, implementing company underwriting best practices, and ensuring compliance with IRA guidelines and regulations.

Key Responsibilities:

1. Underwriting Process Management (60%)

  • – Manage daily new business/underwriting operations within set turnaround times
  • – Reconcile application forms across physical, soft copy, and digital channels
  • – Transcribe applications into workflow systems
  • – Manage incomplete applications and sales stationery distribution
  • – Coordinate document archiving and retrieval
  • – Ensure timely reporting to stakeholders and handle medical underwriting

2. Customer Service and Stakeholder Engagement (20%)

  • – Adhere to query and complaint response standards
  • – Implement Treating Customers Fairly (TCF) principles
  • – Provide technical support to various departments
  • – Attend industry engagements for innovation and best practices

3. Reinsurance Liaison (10%)

  • – Process full underwriting for retail products
  • – Prepare monthly reinsurance bordereaux
  • – Review special underwriting cases
  • – Handle settlement of medical invoices

4. Control Environment and Operational Standards (10%)

  • – Ensure compliance with regulatory requirements and internal policies
  • – Maintain knowledge of agreements and execute monitoring and evaluation
  • – Adhere to Absa query and complaint management processes


  • – Further Education and Training Certificate (FETC) in Business, Commerce and Management Studies
  • – Strong understanding of insurance underwriting processes
  • – Excellent customer service and communication skills
  • – Ability to work with various stakeholders and meet deadlines
  • – Knowledge of regulatory requirements in the insurance industry

Absa offers:

  • – Career development opportunities through their My Career Development Portal
  • – Chance to be part of an exciting growth journey in African banking
  • – Competitive salary
  • and benefits package

How to Apply:

Qualified candidates are invited to submit their applications through Absa’s official career portal, quoting the job requisition ID: R-15965785.

About Absa Group:

With over 100 years of rich history, Absa Group is a proudly African bank offering local expertise with regional and international reach. They are seeking a talented New Business Consultant to join their team and contribute to Africa’s tomorrow.

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