MOKO

MoKo Home + Living, a rapidly growing furniture company in Kenya, is hiring Online Sales Agents for their expanding direct-to-customer sales team. The company is dedicated to providing affordable, high-quality furniture to Kenyan families and has already reached over 250,000 homes with their products.

Key Responsibilities:

  • – Respond to customer inquiries via calls and messages
  • – Capture and process customer orders accurately
  • – Maintain positive and professional customer interactions
  • – Use CRM software to track leads and close sales
  • – Support implementation of customer communication improvement projects
  • – Adhere to set shifts and working times
  • – Provide input on lead nurturing processes
  • – Assist in onboarding new team members
  • – Contribute to other company projects as needed

Requirements:

  • – Minimum of a diploma-level education
  • – Typing speed of 40 words per minute
  • – Comfortable with shift work, including some weekends and holidays
  • – Based in Mlolongo, Nairobi
  • – Home fiber internet connection for remote work options
  • – Strong interpersonal and communication skills
  • – Ability to work independently and collaboratively
  • – Analytical thinking and problem-solving skills
  • – Willingness to learn and grow professionally
  • – Prior sales experience preferred but not required

The ideal candidate will be passionate about customer service, adaptable to changing schedules, and committed to achieving sales targets. This role offers the opportunity to join a high-performing sales team, receive personalized coaching, and contribute to MoKo Home + Living’s mission to transform Kenyan homes.

MoKo Home + Living provides a dynamic work environment with potential for bonuses for high-performing agents. The company values initiative, analytical thinking, and a positive attitude towards feedback and continuous improvement.

Qualified candidates eager to be part of a growing company revolutionizing the Kenyan furniture market are encouraged to apply.

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