
Equity Bank
Equity Bank is Hiring a Relationship Officer – Personal Banking in Kenya
Position Overview
Equity Bank seeks a dynamic and self-driven Relationship Officer to join their Personal Banking Department. This role focuses on loan book growth, deposit mobilization, and providing comprehensive banking solutions to customers.
Position Details
- – Department: Credit – Personal Banking
- – Employment Type: Regular
- – Job Level: Non-Management
- – Shift: Day Job
- – Posted: January 8, 2025
Key Responsibilities
Customer and Business Development
- – Manage loan book growth and deposit mobilization
- – Onboard and train customers on digital platforms
- – Acquire new customers through institutional visits
- – Conduct strategic marketing drives and forums
- – Facilitate MOUs and loan facilities
Loan Management
- – Process loan approvals within SLAs
- – Prepare applications for Branch Credit Committee
- – Review financial data for risk assessment
- – Complete loan contracts and documentation
- – Manage post-disbursement monitoring
Relationship Management
- – Assist clients with loan product selection
- – Handle customer complaints promptly
- – Maintain strong customer relationships
- – Mobilize deposits
- – Ensure customer satisfaction and compliance
Required Qualifications
- – Business-related degree, Education, or Social Sciences
- – KCSE grade C+ overall (C+ in Mathematics)
- – 2-3 years’ relevant experience
- – Sales experience (advantageous)
- – Project management experience (advantageous)
- – Proficiency in Microsoft Suite
Essential Skills
- – Creative and resourceful approach
- – Strong business relationship management
- – Strategic planning and execution abilities
- – Excellent interpersonal skills
- – Training and coaching capabilities
- – Communication and negotiation expertise
- – Analytical and problem-solving proficiency
About Equity Bank
Equity Bank is a leading financial institution committed to transforming lives and expanding opportunities for wealth creation. The bank focuses on:
- – Financial inclusion
- – Digital innovation
- – Customer-centric solutions
- – Business growth
- – Career development
Equal Opportunity
Equity Bank values diversity and provides equal opportunities for all qualified candidates.
MORE JOBS AT EQUITY BANK
NEW JOB OPPORTUNITIES
Accor Hotels
ApplyFinance Intern
Pan Pacific Hotels Groups
ApplyFront Office Supervisor
Penda Health
ApplyClinical Officer
Penda Health
ApplyFinance Intern
Lloyds Capital
ApplyLoan Officer
Lyod Capital
ApplyFront Office Administrator/Receptionist
YiYiEnglish
ApplyOnline English Teacher
Cigna Group
ApplyTechnical Customer Support
Royal Caribbean
ApplyPlumber
Royal Caribbean
ApplyJunior Payroll Purser
Royal Caribbean
Apply