Mogo

MOGO Kenya, part of the international Eleving Group, is seeking an enthusiastic and customer-oriented Customer Service Representative to join their dynamic team. This role offers an exciting opportunity to contribute to the growth of a leading fintech company in the automotive financing sector.

About MOGO Kenya:

MOGO Kenya is a fast-growing financial technology company operating in 14 countries across 3 continents. Specializing in car financing for used cars, logbook loans, and boda-boda and tuk-tuk financing, MOGO Kenya has rapidly expanded across Kenya, boasting a talented team of over 1000 professionals.

Key Responsibilities:

  • – Proactively work with leads to achieve loan issuance targets
  • – Answer customer inquiries and address objections effectively
  • – Deliver excellent customer experience in line with company standards
  • – Conduct follow-ups with customers
  • – Accurately record data in MOGO’s IT system

Requirements:

  • – Diploma/Degree in Business Administration or related field
  • – Strong desire to learn and professional drive
  • – Excellent communication and interpersonal skills
  • – Strong analytical and problem-solving abilities
  • – Proficient computer skills
  • – Adaptability and capacity to work independently
  • – Fluency in English and Swahili

What MOGO Kenya Offers:

  • – Opportunity to work in a fast-growing international fintech company
  • – Collaborative and non-bureaucratic work environment
  • – Diverse and inclusive team culture
  • – Rapid growth and learning opportunities
  • – Chance to contribute to the company’s expansion across Kenya

MOGO Kenya values diversity and fosters an inclusive, respectful workplace. They offer a unique opportunity to work in a fast-paced, innovative environment where each team member is encouraged to develop a business-owner mindset.

To apply, please send your resume and cover letter and include “Customer Service Representative Application” in the subject line.

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